AutoPay is a free service that automatically deducts payments from yourdebit card or linked bank account to pay your T-Mobile bill. You may also get monthly bill credits for up to eight lines on a qualifying plan when AutoPay (with an eligible payment method)is active for your entire billing cycle. Prepaid customers, use theRefill your prepaid accountpage.
See Also
FAQ & SupportOn this page:
- Eligibility
- Payment schedule
- Unprocessed payments
- AutoPay and payment arrangements
- Cancel AutoPay
- Full terms
Eligibility
- To be eligible for the AutoPay discount each month, you must meet the following requirements:
- Be on Go5G, Magenta, T-Mobile Essentials, ONE Plan, or another tax inclusive plan (such as LineLink and Mobile Internet for hotspots).
- Be active on AutoPay at the time of bill processing.
- Have paid the prior month's bill by its due date.
- Cards with statements mailed to foreign addresses can’t be used for AutoPay.
- Payment method must be a debit card or linked bank account. Credit cards and digital wallets (Apply Pay/Google Pay) are not eligible.
- AutoPay isn't available for No Credit Check plans.
Payment schedule
- Payments are withdrawn approximately two days before your bill due date.
- There is no processing delay after you set up AutoPay for the first time. For example, a bill due the day after AutoPay is set up could process.
Unprocessed payments
- You'll be notified by text message if AutoPay is rejected or you have an unprocessed payment.
- Unprocessed payments are automatically reprocessed in five banking days.
AutoPay and payment arrangements
- Setting up a payment arrangement automatically cancels AutoPay and any monthly AutoPay bill credits.
- Once your payment arrangement is fulfilled, you can set up AutoPay again.
Cancel AutoPay
Canceling your account doesn't automatically cancel AutoPay; you must cancel AutoPay separately.
Full terms
Recently set up AutoPay? For more information, check out the full T-Mobile AutoPay Terms and Conditions.
