The largest financial services company in the U.S. offers competitive products
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Lee Huffman is an expert on bank reviews with 18 years of experience as a financial planner and corporate finance manager. Lee has been writing about personal finance, credit cards, and travel rewards since 2012, with his work having appeared in outlets like Forbes, NerdWallet, and The Points Guy. He received his Bachelors in Business Management from Pepperdine University.
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Updated March 18, 2024
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Reviewed byEbony Howard
Ebony Howard is a certified public accountant and a QuickBooks ProAdvisor tax expert. She has been in the accounting, audit, and tax profession for more than 13 years, working with individuals and a variety of companies in the health care, banking, and accounting industries.
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Chase Bank is a full-service bank with more than 4,700 branches and 16,000 ATMs. Its roots date back to 1799 in New York City when it was founded to supply drinking water to the city’s population. A small provision in its charter allowed for banking operations with surplus capital, and within five months, it opened a bank as the Bank of Manhattan Company. In its long history, more than 1,200 institutions have come together to form the largest financial institution in the U.S. with $2.6 trillion in assets worldwide. This in-depth review of the online banking giant can help you decide if its deposit accounts are right for you. Pros & Cons Pros Large footprint to service your banking needs Ability to waive checking fees Popular rewards credit cards with well-known brands Cons A limited number of branches in some states Minimum daily balance to waive fees Chase 5/24 Rule for credit cards Company Overview Table of Contents Chase Bank Review Pros Explained Cons Explained Best for Bank Offerings Other Products Customer Service How to Bank Final Verdict Methodology Chase Bank may be ideal for those who: As you might expect from a depository institution of its size, Chase Bank offers an extensive menu of accounts and services. Customers have access to multiple checking accounts, savings accounts, certificates of deposit (CDs), credit cards, and other lending products to meet their needs. The bank rewards customers who have multiple Chase products with better pricing and the ability to combine balances to waive fees. Customers have several checking account options with Chase Bank. Each account has monthly maintenance fees unless you meet the criteria to waive them. The three most common accounts are Chase Total Checking, Chase Premier Plus Checking, and Chase Sapphire Banking. The Premier Plus Checking account waives the non-Chase ATM fee charged by Chase up to four times each statement cycle. However, any fees charged by the ATM owner still apply. The Sapphire Banking account waives non-Chase ATM fees and reimburses the fees charged by other banks (with no frequency limit). Chase also offers niche checking accounts that cater to specific audiences: Certain customers may be interested in Chase Private Client. To qualify, you’ll need an average daily balance of $150,000 combined among your qualifying personal and business deposits and investments. Benefits include no membership fees, monthly service charges, ATM fees, wire fees, and more. Additionally, you’ll receive higher limits on Chase QuickDeposit, Zelle payments, daily ATM withdrawals, and debit card purchases. Chase gives consumers a few ways to waive their monthly checking account fees. Chase Bank offers two traditional savings accounts. The Chase Savings account has only one interest rate for all balances, while the Chase Premier Savings account provides higher relationship rates for clients with larger balances. Customers who qualify for Chase Private Client status have access to the Chase Private Client Savings account, which also provides tiered interest rates based on the balance in your account. Chase gives consumers a few ways to waive their monthly savings account fees. Chase Bank offers multiple CD terms ranging from one month to 10 years. Larger deposits may provide higher interest rates. Customers may choose to have their CD interest paid monthly, quarterly, semiannually, annually, or at maturity. To open a CD, a $1,000 minimum deposit is required. CDs may be opened online or in a branch. However, if you’d like to open a CD with a balance of $1 million or more, you must visit a branch and speak with a banker. If you close your CD before the maturity date, you may incur a penalty: Chase Bank offers a wide range of credit cards to suit customers’ goals. Choices include cash-back and points-earning rewards credit cards for personal accounts and small business customers. The rewards credit cards include numerous co-branded options with airlines, hotels, and other partners. Additionally, Chase offers its own proprietary rewards program: Chase Ultimate Rewards. You can redeem these points for travel or cash back, transfer them to airline and hotel partners, and more. Here are the rewards cards available from Chase Bank: General Travel Rewards Cards (Ultimate Rewards) Co-Branded Rewards Credit Cards Cash-Back Credit Cards Business Credit Cards In addition to the products listed above, Chase Bank has a wide range of other offerings to meet your needs: Customers can discuss their accounts with Chase bankers in person at more than 4,700 branches. Branch hours may vary from state to state. You can locate the branch nearest to you with the bank’s online branch locator. Additionally, you can access your account over the phone, online, or through the mobile app outside of normal business hours. You can send secure messages to customer service 24/7 online. Telephone support hours vary based on which department you are calling. For personal banking and credit card inquiries, call 1-800-935-9935. The Chase Bank mobile app provides a consolidated view of your relationship with the bank. It offers the security features of facial recognition and fingerprint sign-in, account activity details, and the ability to block credit card transactions instantly if you’ve misplaced your card. You can also send and receive money through Zelle, pay bills, and deposit checks. If you’re ready to open a Chase Bank account, you can do so online or in one of the many branches across the U.S. For customers who already have a Chase account, you can open another account with the bank's mobile app. Chase Bank offers a generous variety of banking, lending, and investment products to its clients. It is the largest bank in the U.S., an achievement exemplified by the choice of products and access that it provides clients. Chase Bank is suitable for a broad spectrum of clients, from students to military veterans and from the average household to high-income private banking consumers. Although its presence may not be robust in every state, customers can open and service accounts online or through its mobile app. There are several choices of checking and savings accounts. Fees can be waived by meeting minimum balance requirements or by linking qualifying accounts. Premium checking accounts earn interest and automatically waive some banking fees. Investopedia is dedicated to providing consumers with unbiased, comprehensive reviews of banks. We collected over 20 data points across more than 80 banks—including products available, interest rates, fees, and accessibility—to ensure that our content helps users make the right decision for their savings and banking needs. Article Sources Investopedia requires writers to use primary sources to support their work. These include white papers, government data, original reporting, and interviews with industry experts. We also reference original research from other reputable publishers where appropriate. You can learn more about the standards we follow in producing accurate, unbiased content in oureditorial policy. Federal Reserve. "Large Commercial Banks." Pros Explained
Cons Explained
Who Is Chase Bank Best for?
What Does Chase Offer?
Checking Accounts
Checking Account Fee Waivers
Chase Bank Checking Accounts Account Name Required Opening Deposit Monthly Fee Average Percentage Yield (APY) Chase Total Checking $0 $12 None Chase Premier Plus Checking $0 $25 0.01% Chase College Checking $0 $12 None Chase Secure Banking $0 $4.95 None Chase Sapphire Banking $0 $25 0.01% Chase Private Client Checking $0 $35 0.01% Savings Accounts
Chase Bank Savings Accounts Account Name Min. Opening Deposit Monthly Fee Annual Percentage Yield (APY) Relationship Pricing APY Chase Savings $0 $5 0.01% 0.01% Chase Premier Savings $0 $25 0.01% 0.02% Chase Private Client Savings $0 None 0.01% 0.02% CDs
Chase Certificates Of Deposit Relationship Rates Term (Months) $1,000–$9,999 $10,000–$24,999 $100,000—$249,999 1-Month CDs 0.02% 0.02% 0.02% 3-Month CD to 12 Month CDs 2.00% 2.00% 2.00% 15-Month to 21-Month CDs 2.50% 2.50% 2.50% 24-Month CD 2.50% 2.50% 2.50% 30-Month CD 2.50% 2.50% 2.50% 36-Month CD 2.50% 2.50% 2.50% 42-Month to 120-Month CDs 2.50% 2.50% 2.50% Credit Cards
Other Financial Products Offered by Chase Bank
Chase Bank Customer Service
How to Bank With Chase Bank
Final Verdict
Methodology