Online Bill Pay Service: What It Is and Why to Use It - NerdWallet (2024)

What is bill pay?

Bill pay is a service offered by many banks and credit unions that lets you set up automatic payments for bills. If you juggle rent or a mortgage, cable and electricity bills, credit card payments and more, online bill pay can save time and help you avoid late fees.

Online bill pay also allows you to manage your payments to various companies — all in one place. There’s no need to pay a Verizon bill on Verizon’s website, a Wells Fargo credit card with Wells Fargo bill pay, then write a check to your landlord. Instead, you could do it all from your financial institution’s website or mobile app.

An added bonus: Many banks and credit unions guarantee your payments will arrive on time and will reimburse your late fee if they don’t.

How does bill pay work?

How online bill pay works is straightforward: Log in to your bank account, navigate to its online bill pay feature, then select the provider you would like to pay. If you haven’t paid the provider through online bill pay before, you’ll need to add it by choosing it from a list or by plugging in the account number and billing address, then authorizing your bank to send payments for you.

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Payments can be sent by your bank electronically or via paper check, so you can pay even if the biller isn’t online — virtually eliminating the need for a checkbook. You can also choose a one-time payment or set up a recurring one.

Many banks offer basic bill pay service for free with their checking accounts. If you’re trying to minimize unnecessary fees, signing up for free bill pay service is a good way to keep track of your accounts and avoid charges for missing or late payments.

Many merchants and service providers offer the option of letting you receive an e-bill, or an electronic version of your paper bill, into your online bill pay account. If an e-bill arrives, you can have your bank alert you by email, text message or push notification via the bank app. Typically, you can choose whether to pay the entire balance, just the minimum due or another amount. You can even opt to have your bills paid automatically.

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How to set up bill pay

The effort you take in the initial setup can save you time and headaches in the long run. Each bank or credit union will have its own rules and steps, but generally here’s what you need to do to set up bill pay:

  • Gather your bills, including account numbers and the addresses to where you mail the payments.

  • Enter each biller’s information into your bank’s online bill pay platform, or choose them from a list provided by your bank.

  • Choose when to send the payment.

  • Select a recurring or one-time payment.

  • Set reminders or alerts to track when each bill is due.

Online bill pay helps you organize bills and keep track of due dates. It also makes it easier to see where your money is going, so you can make sure you have enough funds available to cover each payment. You receive and pay your bills all through your bank — one list, in one place.

» Don’t miss NerdWallet’s picks for the best banks for overdrafts

Online Bill Pay Service: What It Is and Why to Use It - NerdWallet (2024)

FAQs

Online Bill Pay Service: What It Is and Why to Use It - NerdWallet? ›

What is bill pay? Bill pay is a service offered by many banks and credit unions that lets you set up automatic payments for bills. If you juggle rent or a mortgage, cable and electricity bills, credit card payments and more, online bill pay can save time and help you avoid late fees.

What is online bill pay and how do you use it? ›

Online bill pay enables you to schedule and pay your bills right from your computer, tablet or mobile phone. An online bill pay service works by deducting a payment from your account balance and transferring it to a service provider. A bill pay service may be included as part of a checking account's features.

Which is an advantage of using online bill pay services? ›

When you make online payments through your bank, you can pay all of your bills from a central location rather than logging into multiple websites. And you avoid the hassle of paper bills, checks, stamps and mailing. You can even schedule some bills to be paid as soon as the next business day.

Why would a consumer choose to use online bill pay? ›

Benefits of Online Bill Pay

Additionally, because Bill Pay is accessible from anywhere with an internet connection, you can manage bills while you're on the go. And since Bill Pay can do check writing and remittance on your behalf, you no longer need to manually write checks and mail payments out.

Are there any disadvantages to online bill pay? ›

Online bill paying can be an expensive component to online banking as some companies will charge fees (See Online Banking Fees). If you've set up automatic bill payment and need to stop those payments, the process can take a while. With the ease of automatic bill payment, it's easy to forget which bill is due when.

What is online billing service? ›

E-billing is a process used by accounts receivable staff to invoice customers and receive payments electronically. Customers can access their e-bills on the company's website, or the e-bill can be delivered via an email attached with an electronic document, such as a PDF or XML file.

How does online billing work? ›

Electronic billing or e-billing is the process by which bills are sent and paid electronically. This process enables customers to receive bills via email, web portal, or even in machine-readable data formats, facilitating more efficient delivery and payment.

What are the advantages and disadvantages of using online bill pay? ›

For many people, the convenience and predictability of online bill pay makes it a better solution than paper checks. But some may prefer paper checks because automatic payments may be more difficult to keep track of, especially if you don't log into your online account frequently.

What are the advantages and disadvantages of online services? ›

Explore free virtual reality courses
Advantages of InternetDisadvantages of Internet
Efficient for business & organizational growthExpensive when done at the organizational level
Leads to mass communication among peopleProne to cyber threats, cyber-attacks, and violations
6 more rows
Jan 22, 2024

What is the most used online payment service? ›

PayPal. PayPal is the world's most widely used payment acquirer, processing over 22,3 billion payments in 2022. More than 30 million merchants and 400 million active customers use PayPal. Payments are made using a user's existing account or with a credit card.

Is online bill pay safe? ›

Security: Online bill pay is more secure than paying bills with paper checks. Your financial information is encrypted when you send payments online, which makes it difficult for scammers to steal it.

Does bill pay charge a fee? ›

How much does Bill Pay cost? Bill Pay is free to members. Certain additional features may be charged a nominal fee. What are the advantages of using Bill Pay?

Is online payment good or bad? ›

It is a fantastic technique to boost sales. Your money and other financial information are simpler to handle and store when you use online payments. There are several tools on the internet that may assist with transactions for both consumers and sellers.

Does bill pay send a bank check? ›

Most bill payments are sent electronically. However, some may be sent as paper checks if the amount is above the electronic payment threshold, or the company doesn't accept electronic payments.

What is the safest way to pay bills online? ›

Make sure the website you're using is encrypted. Keep an eye on your account activity and status, and report any suspicious activity immediately. Use a credit card instead of a debit card for online bill pay to dispute any fraudulent charges that may pop up. Don't use public Wi-Fi when accessing your account.

What percentage of people use online bill pay? ›

Consumers want to simplify their monthly bill pay obligations now more than ever, and see digital channels as the better, smarter faster way to do it, as 85% of consumer already are using digital bill pay. Many are even willing to pay a small convenience fee for the service.

Does online bill pay cost money? ›

No. There's no additional cost to use Bill Pay.

Is an example of online bill pay? ›

Definition and Examples of Online Bill Pay

This service can usually be set up through your bank or directly through service providers. For instance, you may set up online bill pay through your bank or service provider to pay your electric, water, and gas bills—and more.

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