Pelonis Dehumidifier Pump Not Working (2024)

FAQs

Why is my dehumidifier not pumping water? ›

1) check that the hose is not clogged or kinked. 2) check that the height to pump it out is within 16feet. 5) Power unit off, unplug the unit for 5 seconds, then plug back in to reset it. 7) If icon still flashes contact the Customer Experience Department for assistance.

If your dehumidifier keeps shutting off, the sensor may not be reading the humidity level correctly, resulting in the unit shutting off before reaching the desired level. Some dehumidifiers also have a thermistor that works with the sensor which can also be faulty.

You must raise your dehumidifier to use gravity for proper drainage. You can put it up on a cement block or build a shelf for the unit to sit on. Always make sure that the dehumidifier is level. The next step is to determine how far off of the ground you must place the unit to allow for effective drainage.

Faulty Compressor or Refrigerant Issues: The compressor is the dehumidifier's workhorse, and if it fails, moisture removal grinds to a halt. Similarly, a leak or issue with the refrigerant can stop the dehumidification process. These problems typically require professional repair.

If the evaporator doesn't appear to have signs of frost while it's running and it's also not collecting water, the compressor could be defective or it might be low on refrigerant. Otherwise, it could be the dehumidifier humidistat that is not communicating the humidity properly to the electronic control board.

Summary of Recall: GD Midea today announced in cooperation with the CPSC, it is voluntarily recalling specific varieties of dehumidifiers due to a small number of these units having been associated with a risk of fire or smoke.

Whole-home dehumidifiers last around eight to 15 years, depending on how heavily they're used and how often filters are cleaned and changed.

There is a reason gas pumps have an annoying habit of shutting off. Gas pump nozzles are designed with a device on the end that turn off the fuel flow when the gasoline runs back into it. This is a safety mechanism which prevents the gas from coming out and spilling when filling up the tank.

Too Much Air in the Reservoir Tank

In a traditional charged tank, the air pressure inside the tank is used to push water through the lines. However, too much pressure within the reservoir can lead to a problem. If the reservoir pressure is high initially, the pump will cut off much earlier than the optimum level.

How do I reset my dehumidifier? ›

If the relative humidity is below or close to the minimum setting than water will not collect in the bucket or drain hose. If the operating conditions and filter have been checked unplug the dehumidifier for 3 minutes and then plug back in. This will reset the device.

If this occurs unplug the power cord from the power outlet and inspect the drain hose. Make sure the drain hose is free of kinks, knots, and verify the liquid able to flow through the hose. After at least 5 minutes of being unplugged from power plug the power cord back into the outlet and retest the system.

The water is drained by gravity alone so for effective continuous drainage the dehumidifier needs to be raised a foot or two above the floor and the hose run to a floor level drain.

Depending on environmental conditions, you may need to replace it more often. Do not run your dehumidifier without a filter in place.

Depending what's blocking the line, you may be able to use a wet dry vac to remove it. Another option is feed weed eater line in the drain tube and remove any blockage. Once the majority of build up is removed, it's helpful to clean the drain line as you would for annual maintenance to remove any remaining build up.

Check your water distribution tray and distribution tray nozzle and clean them if needed. Turn your humidifier water supply and power back on and increase your humidification setpoint via your control. If you still get no water to the tray you may have to involve a contractor.

Try resetting the dehumidifier by disconnecting power to the appliance for 30 seconds and reconnecting the power. Then, set the control settings and see if the dehumidifier operates properly.

On average, a dehumidifier begins to collect water as soon as it is switched on. The time taken for a dehumidifier to fill the collection tank can be anywhere between 6-8 hours for a 2-liter tank.