SMS Delivery Report: A Complete Guide (2024)

  • April 10, 2023

SMS Delivery Report: A Complete Guide (1)

Don't just send out text messages and cross your fingers - get the reliable insights you need for successful communication with SMS delivery reports. Get real-time metrics on message reception, readability, and responses. Our tool provides you with valuable insights into the success of your text messaging campaigns, allowing you to measure their performance and consumer engagement.

Table of Contents

  • What Is An SMS Delivery Report?
  • What You Need to Know About Your SMS Delivery Report
  • What Does An SMS Delivery Report Contain?
  • How Do SMS Delivery Reports Work?
  • What Are The Benefits Of An SMS Delivery Report?
  • How Do I Know If An SMS Was Delivered?
  • How Do You Calculate SMS Delivery Rate?

What Is An SMS Delivery Report?

An SMS delivery report is a notification sent by the mobile network to confirm that a message has been delivered successfully to its intended recipient.

The delivery report includes information such as whether or not the sms message was sent, successfully received, and other metadata associated with the transmission.

What You Need to Know About Your SMS Delivery Report

SMS delivery reports are a valuable tool for businesses using text messages as part of their customer engagement strategy. They provide insights into how messages are being received and help you understand the effectiveness of your campaigns.

By understanding your text delivery reports, you can take action to ensure better deliverability and maximize the reach and engagement of your customer communication efforts.

What Does An SMS Delivery Report Contain?

Most text message delivery reports contain the following information:

- The sender's phone number

- The recipient's phone number

- The time that the message was sent

- The time that the message was delivered

- Delivery status (e.g., whether or not it was successfully received)

- Any additional metadata related to the delivery process

How Do SMS Delivery Reports Work?

SMS delivery reports are sent directly from the mobile network to the sender when a message is successfully delivered. A series of events trigger them:

- The SMS gateway receives and passes the message to the appropriate mobile network.

- The mobile network processes the message and then attempts to deliver it to its intended recipient.

- When the message is successfully delivered, the mobile network sends a delivery report to the sender.

What Are The Benefits Of An SMS Delivery Report?

An SMS delivery report shows businesses valuable insights into how their messages are received.

  • You can easily identify if messages were not delivered due to incorrect phone numbers.
  • Technical issues with the recipient's phone.
  • You can gain insight into the effectiveness of your campaigns.
  • Monitor your messages' readability to gain a deeper understanding of user engagement and pinpoint the optimal times for sending out communications.

Understanding why your campaigns may not be successful is key to making sure they reach their targets. With this knowledge, you can make adjustments and ensure that the messages are delivered correctly.

How Do I Know If An SMS Was Delivered?

If you are using a text messaging service provider, your delivery report will typically be sent to you in real time. For a quick and easy update on the status of any message, simply log into your account through either the website or app.

How Do You Calculate SMS Delivery Rate?

The SMS delivery rate is the percentage of messages successfully delivered to their intended recipients. It can be calculated by dividing the number of successful deliveries by the number of sent messages.

Analyzing your SMS delivery report allows you to monitor the success of texting campaigns while ensuring they reach their targets. Leverage this information and ensure that customer communication efforts hit home, achieving maximum impact with each message sent!

What to Expect from Avochato's SMS Infrastructure

Here at Avochato, we take the reliability of your texting infrastructure seriously. All text messages are sent through our private network and monitored for delivery status in real-time. That way, you can easily identify any delivery issues or problems when messaging your customers.

We also provide detailed SMS delivery reports that allow you to gain insights into how your campaigns are being received. This will provide you with the necessary information to ensure better message deliverability.

With our reliable and secure messaging infrastructure, you can have peace of mind knowing that your messages are delivered quickly and reliably. Additionally, we provide all the necessary tools for optimizing customer communication efforts.

For more information about our SMS delivery reports, don't hesitate to contact our expert team. We help you get the most out of your texting campaigns and ensure better message deliverability.

SMS Delivery Report: A Complete Guide (2024)

FAQs

What does SMS delivery report mean? ›

An SMS delivery report is the message you receive from an SMCS (Short Message Service Center) that notifies you that your SMS message sent from your device was delivered to the intended recipient. In other words, an SMS delivery report shows the current status of the text messages that you submitted to the carrier.

Why is my SMS delivery report unsuccessful? ›

If you have enabled SMS delivery reports on your Android phone but are not receiving them or they are inaccurate, there may be some causes and solutions. To troubleshoot, first check your network connection and signal strength. If weak or unstable, your messages may not be sent or delivered properly.

How do I know if my SMS has been delivered? ›

The status of sent messages is tracked through check marks next to messages. One grey check mark means the message was sent; two grey check marks mean the message was delivered, and two blue check marks mean the message was read. Read receipts are turned on by default, but it's a toggle you can switch on and off.

How to see if someone reads your text on Samsung? ›

Android to Android

Now, when you send a message to another Android user who has RCS messaging enabled, you will see a status below your message, such as “Delivered” or “Read.” If the recipient has also turned on their read receipts, you will see “Read” along with the time they read your message.

Does SMS delivered mean blocked? ›

Underneath each message you send, there should be a small bar of grey text that says “Delivered” if your message went through, or “Read” if the recipient has read receipts turned on. If your past few messages have no status beneath them, it's possible they've been blocked.

What is the difference between SMS and delivered text? ›

By the way, received or sent means you have answered and the message has reached the other person. In other words, the message has been received but not yet read by the other person. Whereas, delivered means the message has been sent and has been viewed by the person.

What is SMS delivery report on Android? ›

An SMS delivery report is a notification sent by the mobile network to confirm that a message has been delivered successfully to its intended recipient. The delivery report includes information such as whether or not the sms message was sent, successfully received, and other metadata associated with the transmission.

Why do my SMS messages fail? ›

Some common reasons why SMS messages may be failing to send: The destination handset is unreachable. The destination phone number does not support Text. The SMS message exceeds the 160 character limit.

Will SMS be delivered if blocked on Android? ›

A blocked person can't reach you via text. Technically, they can still send an SMS message to your phone number, and they'll see the regular delivery status at their end, just like with any other texts they send. But you won't receive the message in your phone's SMS inbox, essentially blocking the contact at your end.

Can someone read my text messages from their phone? ›

Spyware or Malicious Apps: Malicious software or spyware installed on your phone can grant unauthorized access to your text messages. Cloud Backups: If you have enabled cloud backups for your text messages, they may be accessible to others if they gain access to your cloud storage account.

Can someone see my text messages from another phone? ›

Yes, it's definitely possible for someone to spy on your text messages and it's certainly something you should be aware of – this is a potential way for a hacker to gain a lot of private information about you – including accessing PIN codes sent by websites used to verify your identity (such as online banking).

Can I tell if someone has read a text I sent them? ›

When you text someone with Read Receipts turned on, you'll notice the word “Read” beneath your message, and the time it was opened. To turn on your Read Receipts in the iMessage app, click Settings, scroll down, and tap Messages. Enable Send Read Receipts. These steps work with Macs and iPads as well.

How to tell if someone is using a texting app? ›

Check the caller ID: When receiving a call or text message, check the caller ID information. If the number is listed as a text number or a calling number, it is likely associated with a texting app [3].

What does SMS MMS mean? ›

SMS stands for Short Message Service. Invented in the 1980s and defined in the 1985 GSM standards, it is one of the oldest texting technologies. It is also the most widespread and frequently used. MMS stands for Multimedia Messaging Service.

Why does my text say SMS instead of delivered? ›

If you receive a text where the “delivered” notice usually appears that says “sent SMS via server” or “sent as an SMS via server,” this means that the message was crafted using a device other than a mobile phone.

What is the difference between SMS status sent and delivered? ›

Delivered: The SMS was sent and arrival was confirmed via delivery receipt. Sent: SMS was sent but a delivery receipt has not been received yet. Rejected: The phone number was found to be invalid prior to sending. Failed: The SMS failed to be delivered.

Do you get a delivery report if my number is blocked? ›

Delivery Reports: Whether you receive a delivery report for a blocked contact's SMS message depends on the specific device and operating system you are using. In some cases, you may still receive a delivery report indicating that the message was delivered, even though you won't see the message in your inbox [2].

Do SMS texts always get delivered? ›

Usually, SMS messages are sent directly to a specific phone number. However, this isn't always the case. The SMS message may be sent to a network provider that won't allow the message to be delivered. If there is no automatic rerouting, the message can fail to deliver.

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