FAQs
How do I contact UnionBank customer service? ›
How much is the limit for UnionBank Online banking? ›By default, you can transfer up to PHP500,000.00 daily. You may change this anytime under Settings > Transaction Limits. Are fund transfers done real-time? Fund transfers to your own account and to other UnionBank accounts are credited in real-time.
Can I use a UnionBank debit card internationally? ›You may continue to use your UnionBank Debit Mastercard for online and international transactions.
Is UnionBank Online banking safe? ›UnionBank Online is a safe and secured online banking facility that allows you to do transactions using your smartphone, tablet, laptop or personal computer.
How to chat with UnionBank customer care? ›- Email – customerservice@unionbankng.com.
- Call – +234 (0) 700 700 7000 or +234 (1) 271 6816.
- WhatsApp – +234 (0) 907 007 0001.
- On the homepage, select “Forgot my User ID or Password”
- Type your User ID or email address used for your UnionBank Online Profile.
- Email activation code will be sent to your registered email address.
- Input activation code.
- Input new password.
The daily limit is P20,000 per customer. Withdrawal amount should be in multiples of P100 only.
What is the maximum withdrawal from UnionBank per day? ›| ewallet Debit Card Transactions | |
|---|---|
| ATM Withdrawal (per transaction) | 20,000 |
| Daily ATM withdrawal limit | 50,000 |
| Daily Point-of-sale limit | 50,000 |
| Daily e-commerce limit | 100,000 |
| Type of Transfer | Per Transaction | Monthly Limit |
|---|---|---|
| Standard: 1-3 Business Days (Incoming or Outgoing) | $1,000 | $5,000 |
| Next Day: 1 Business Day (Incoming or Outgoing) | $5,000 | $10,000 |
If you're waiting for a payment you're probably wondering can UnionBank receive international transfers, or perhaps more specifically can UnionBank receive USD, if you have a UnionBank USD account. In both cases the answer is yes, as long as you have a UnionBank account which is eligible for inward remittances.
Is UnionBank debit Visa or Mastercard? ›
Your new Visa debit Card uses Visa microchip for every transaction. Deposits are insured by PDIC up to P500,000 per depositor.
Why is my UnionBank account blocked? ›The Bank has the right, at its sole discretion, to automatically close or temporarily suspend debit and/or credit transactions of an Account if the Bank has reasonable grounds to believe that the Account is being used for fraudulent activities, mishandled, or the individual or entity operating the account was known ...
How to withdraw money from UnionBank Online? ›- Type in “Cardless Withdrawal” or select this feature in Online Banking>Cardless Withdrawal.
- Select “Continue Withdrawal”
- You will be asked to login to UnionBank Online. ...
- Select the UnionBank account you would like to withdraw from.
- Provide the following details: ...
- Enter OTP.
The Company's subsidiaries include City Savings Bank, Inc.; Petnet, Inc.; First Agro Industrial Rural Bank; Bangko Kabayan, Inc.; Progressive Bank, Inc.; UBP Investments Corporation; First Union Plans, Inc.; First Union Direct Corporation; First Union Insurance and Financial Agencies, Inc.; UBX Philippines; UBX Private ...
Is it risky to have online banking? ›Online banking is generally safe and not easy to hack — as long as you take the right steps to protect your information. This means setting up strong passwords and changing them frequently, and using additional tools like two-factor authentication to give yourself an extra layer of protection.
How do I call Union Bank Philippines from the USA? ›- Metro Manila. (+632) 8841-8600.
- 1-800-1888-2277.
- (IAC) + 800-8277-2273.
- Log-in to your account in UB Online.
- Click “More”
- Click “View Profile”
- Enter the OTP.
- Select on whether to update Name (currently not available), Email Address and/or mobile number. ...
- After updating, kindly wait 24 hours for the changes to reflect.
You could also get a copy of your statement using UnionBank online on your browser. Login via browser > select the account > click on the 'download' button found at the top right of the screen.
How can I contact BDO customer service? ›For any clarifications, please call our BDO Customer Contact Center at 631-8000 or Domestic Toll Free Numbers at 1-800-10-631-8000 (PLDT), 1-800-3-631-8000 (Digitel), 1-800-8-631-8000 (Globe Landline), and 1-800-5-631-8000 (Bayantel).