Verizon wireless outage & network notifications FAQs (2024)

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Network notifications let you know if you’re part of a Verizon outage that's affecting mobile service.

These FAQs help you find out if a network outage is occurring and what you can do.

To see if there are any mobile phone or Verizon Home Internet (5G Home or LTE Home) network outages in your area, visit our Check network status page.

Verizon Fios Home Internet and TV customers can visit our residential Service outage information page.

About Verizon phone outage & related network errors

    What is a mobile network outage?
    How do I know if a network outage is affecting me?
    Can I call or text someone who's in a network outage area if I have service?
    What troubleshooting steps can I take to find out if I’m experiencing a network outage?
    What can I do if there is a network outage and I don’t have service?
    Do I need to manually reconnect my device to the network after a network outage?
    Will I get a bill credit for not having service during a network outage?

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Verizon wireless outage & network notifications FAQs (2024)
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