Tutorials | T-Mobile Support (2024)

FAQs

How do I talk to a live person at T-Mobile? ›

See how it's going here. You can also call for support: For T-Mobile non-device offers and for general help, dial 611 from your T-Mobile phone, or call 1-800-937-8997.

How do I contact my Team of Experts? Your Team of Experts is available between the hours of 7 a.m. and 9 p.m. local time. Simply dial 611 from your T-Mobile phone, or use two-way messaging on MyT-Mobile.com, via the T-Mobile App, or iMessage through Apple Business Chat.

For questions about the status of your T-Mobile additional trade-in credit, please visit promotions.t-mobile.com or dial #611 from your T-Mobile device. T-Mobile customers can also call 1-800-937-8997.

The MMI code *#62# is used to check the number to which all calls are being diverted when there is no response (no answer) or when the phone is busy. This is the forwarding number for call forwarding when the line is busy or there is no answer.

You have the option to block Caller ID either temporarily or permanently. To block your number from being displayed temporarily for a specific call: Enter *67. Enter the number you wish to call (including area code).

Connect with Customer Care

Call 611 from a T-Mobile phone. Call 877-347-2127 from any phone.

Choose Start chat. Choose To and enter a phone number or, in this case, choose a contact. Choose Send message and enter a message. Choose the paperclip symbol.

Can you text yourself on T-Mobile? ›

Hi, It's a T-Mobile related issue as T-mobile now do not support or allow users to send messages to themselves (their mobile number), this is the same on all messaging applications. You may also test with your Android Stock / System messaging app which is the same as well.

You can use the pre-installed messaging app on your devices to experience Advanced Messaging features while messaging with someone on other networks.

T-Mobile customers: Dial 611 from your T-Mobile phone or contact us at 1-800-937-8997. Metro customers: Dial 611 from your Metro phone or call 1-888-863-8768.

A 24/7 Free Search service on a single national number 8888888888 that receives over 130 Million Calls every year. Just a local call helps you get instant information on millions of businesses and thousands of products and services across the country.

CodeRED is a service of Emergency Communications Network which takes security and privacy concerns very seriously. They will not sell, trade, lease or loan any data citizen supplied data to third parties. How will I recognize a CodeRED message? A CodeRED Emergency message will have a caller ID of 866-419-5000.

If you've been experiencing severe issues with your service's data or it has never worked, call our Customer Care Center at 1-877-878-7908.

For any other queries related to your Three service, product or order, please call Three customer support on 333 from your Three phone (or 0333 338 1001 from any other phone). Check out our FAQ page for answers to regularly asked questions regarding accessories.