Terms & Conditions (2024)

Effective Date: 11/30/2023

T-Mobile MONEY Accounts

T-Mobile MONEY, powered by BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc.

Accounts provided by Customers Bank, Member FDIC

The terms and conditions set forth below contain important information regarding your use of the T-Mobile MONEY Account(s) provided by Customers Bank, Member FDIC and its service providers including BM Technologies, Inc. This information will also explain the products and services that you have requested and the rules that will apply to your use of these products and services.

Review this information carefully and print and retain a copy of these terms and conditions for your future reference.

Account Terms and Conditions and Related Disclosures

Click on the links below to access important documents.

E-Sign Disclosure and Consent
USA PATRIOT Act
T-Mobile MONEY Web and Mobile Services User Agreement
Account Terms and Conditions and Related Disclosures
Pay Friends Terms and Conditions
Online Bill Payment Terms and Conditions
Important Information About Substitute Checks (Check 21 Act)
Mobile Check Deposit Terms and Conditions
Perks Program Terms and Conditions

E-Sign Disclosure and Consent

This E-Sign Disclosure and Consent (“Disclosure”) applies to all Communications for those products and services offered through BM Technologies, Inc. that are not otherwise governed by the terms and conditions of an electronic disclosure and consent.

The words “we,” “us,” and “our” refer to Customers Bank, member FDIC (the Bank) with whom you will have an Account and its service provider BMTX, a wholly owned subsidiary of BM Technologies, Inc. As used in this Disclosure, “Account” means any and all accounts you have with us (checking and/or savings). “Communication” means any customer agreements or amendments thereto, disclosures, notices, responses to claims, transaction history, tax documents, privacy policies, and all other information related to any products or services, including but not limited to information that we are required by law to provide to you in writing.

Scope of Communications to Be Provided in Electronic Form

When you use a product or service to which this Disclosure applies, you agree that we may provide you with any Communications in electronic format and that we may refrain from sending paper Communications to you, at our discretion, unless and until you withdraw your consent as described below.

Your consent to receive electronic communications and transactions includes, but is not limited to:

All legal and regulatory disclosures and communications associated with your Account(s). This includes providing statements by making them available through these access methods.
Notices or disclosures about a change in the terms of your Account or associated payment feature and responses to claims.
Privacy policies and notices.

Method of Providing Communications to You in Electronic Form

All Communications that we provide to you in electronic form will be provided either (1) by email, (2) by access to a website that we will designate to you, or (3) via mobile application.

How to Withdraw Consent

You may withdraw your consent to receive Communications in electronic form by contacting us at 1-866-686-9358. We will not impose any fee to process the withdrawal of your consent to receive electronic Communications; however, your access and use of the website, mobile application, all accounts, and services will be terminated in conjunction with such a request. If you withdraw your consent, we will close your bank account(s), and mail you a refund check for the amount of any remaining balance(s) in your account(s) in accordance with the Account Terms and Conditions. At our discretion, we may treat your provision of an invalid email address, or the subsequent malfunction of a previously valid email address, as a withdrawal of your consent to receive electronic Communications. Any withdrawal of your consent to receive electronic Communications will be effective only after we have a reasonable period of time to process your withdrawal.

How to Update Your Records

You agree to provide us with a true, accurate, and complete email address, contact and other information related to your Accounts and this Disclosure, and to maintain and update promptly any changes in this information. You can update information (such as your email address) through the website or mobile application.

Hardware and Software Requirements

In order to access, view, and retain electronic Communications that we make available to you, you must have:

An Internet browser that supports Transport Layer Security 1.2, 256-bit encryption.
Sufficient electronic storage capacity on your computer’s hard drive, mobile device, or other data storage unit.
An email account with an Internet service provider and email software in order to participate in our electronic Communications programs.
A personal computer, mobile phone, or other secure device with a connection to the Internet, current browser software, and current computer/mobile phone/device operating system and software that is capable of receiving, accessing, displaying, and either printing or storing Communications received from us in electronic form via a plain text-formatted email, via documents in a pdf format or via access to our website.

Requesting Paper Copies

We will not send you a paper copy of any Communication, unless you request it or we otherwise deem it appropriate to do so. You can obtain a paper copy of an electronic Communication by printing it yourself or by requesting that we mail you a paper copy by contacting us at 1-866-686-9358, provided that such a request is made within a reasonable time after we first provided the electronic Communication to you. There is no charge for paper copies. We reserve the right, but assume no obligation, to provide a paper (instead of electronic) copy of any Communication that you have authorized us to provide electronically

Communications in Writing

All Communications in either electronic or paper format from us to you will be considered “in writing.” You should print or download for your records a copy of this Disclosure and any other Communication that is important to you.

Federal Law

You acknowledge and agree that your consent to electronic Communications is being provided in connection with a transaction affecting interstate commerce that is subject to the federal Electronic Signatures in Global and National Commerce Act, and that you and we both intend that the Act apply to the fullest extent possible to validate our ability to conduct business with you by electronic means.

Termination/Changes

We reserve the right, in our sole discretion, to discontinue the provision of your electronic Communications or to terminate or change the terms and conditions on which we provide electronic Communications. We will provide you with notice of any such termination or change as required by law.

Consent

By selecting “I agree to the E-Sign Disclosure and Consent,” you give your affirmative consent for us to provide electronic Communications to you as described herein. You further agree that your computer or other device satisfies the hardware and software requirements specified above and that you have provided us with a current email address at which we may send electronic Communications to you.

USA PATRIOT Act

Protecting you and your data is our priority, and sometimes that means we need extra information to process an application. All financial institutions are required to obtain, verify and record information that identifies each person who opens an account in accordance with the USA Patriot Act. Providing your personal information helps the government fight the funding of terrorism and money laundering activities.

What this means to you: When you open an account, we will ask for your name, physical address, date of birth, taxpayer identification number and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents. We will let you know if additional information is required and assure you we are committed to safeguarding your personal and financial information against unauthorized access.

T-Mobile MONEY Web and Mobile Services User Agreement

This Web and Mobile Services User Agreement (“Agreement”) discusses important rules related to your use of the T-Mobile MONEY website (the “Website”), T-Mobile MONEY mobile application (the “App”), and any related products and services (collectively the “Service”). This Agreement affects your rights and you should read it carefully and print this Agreement or copy it to your computer’s hard drive for your reference. In this Agreement, “you” or “your” means any person using the Service (“Users”). Unless otherwise stated, “BM Technologies, Inc.,” “we” or “our” will refer collectively to BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. and its subsidiaries, affiliates, directors, officers, employees, agents, service partners, and contractors.

By clicking “I Agree”, “I Accept”, or by submitting any information through the Service you agree to the Terms and Conditions of this Agreement and any documents incorporated by reference. You further agree that this Agreement forms a legally binding agreement between you and BM Technologies, Inc., and that this Agreement constitutes “a writing signed by You” under any applicable law or regulation. Any rights not expressly granted herein are reserved by BM Technologies, Inc.

This Agreement is subject to change by BM Technologies, Inc. without prior notice (unless prior notice is required by law), by posting of the revised Agreement on the Website and the App. Descriptions of material amendments to this Agreement will be posted in advance on the Website and App. You may review the current Agreement at any time in the Statements and Documents section of the App or the Account Disclosures / Terms & Conditions section of the Website.

1. The Relationship between You and BM Technologies, Inc.

By indicating your agreement in the application process, by proceeding with the account opening process, and/or by initiating any transactions through the Service, you appoint BM Technologies, Inc. as your agent. As your agent, you grant us permission to obtain the funds on your behalf per your instructions and to transfer the funds to the recipient that you designate, subject to the terms and restrictions of this Agreement. When you send a payment, until that payment is received by the recipient (which may occur instantly), you remain the owner of those funds and BM Technologies, Inc. may hold those funds as your agent, but you will not be able to retrieve those funds or send the funds to any other recipient unless the initial transaction is canceled in accordance with our policies and rules.

Effective 2/26/2022: You further authorize BM Technologies, Inc., as your agent, after reasonable notice has been provided to you and without any further consent, to direct the FDIC-insured depository institution then holding your deposit account to transfer your deposit account and all of such depository institution's related obligations and responsibilities to an assuming FDIC-insured depository institution designated by BM Technologies, Inc. However, this authorization in no way impedes your ability to request the closure of your account if such a transfer of holding financial institutions in not acceptable to you.

2. User Responsibilities

Eligibility and T-Mobile ID

In order to use the Service, you must have or create an ID with T-Mobile USA Inc. (“T-Mobile”), known as a “TMOID.” Wireless service through T-Mobile is not required to create a TMOID or open an Account. Your TMOID acts as a unique identifier linking you to your account(s) with us.

Personal Use and Level of Risk

You agree to use the Service for your personal use only. If your information or actions indicate that your use of the account is other than for your personal benefit or your usage otherwise presents an unacceptable level of risk to us, as determined at our sole discretion, you will not be eligible to use the Service.

Registration Information

You agree to provide true, accurate and complete registration information and to maintain and promptly update your information as necessary. You agree not to impersonate any other person or use a name that you are not authorized to use. If any information you provide is untrue, inaccurate, not current, or incomplete, without limiting other remedies, BM Technologies, Inc. has the right to terminate your use of the Service and BM Technologies, Inc., its agents, suppliers, partners, and subcontractors have the right to recover from you any costs or losses incurred as a direct or indirect result of the inaccurate or incomplete information. You authorize BM Technologies, Inc., directly or through third parties, to make any inquiries we consider necessary to validate your registration. This may include ordering a credit report, performing other credit checks or verifying the information you provide against third party databases.

Prohibited Transactions

You agree that you will not use any Service to initiate transactions related to illegal products or services, including but not limited to materials that infringe the intellectual property rights of third parties. You will not use the Service, the Website or the App, or any of the services offered therein for any unlawful or fraudulent activity. If BM Technologies, Inc. has reason to believe that you may be engaging in or have engaged in fraudulent, unlawful, or improper activity, including without limitation any violation of any terms and conditions of this Agreement, your access to the Service may be suspended or terminated. You will cooperate fully with BM Technologies, Inc. to investigate any suspected unlawful, fraudulent or improper activity. You agree not to impersonate a BM Technologies, Inc. User or a BM Technologies, Inc. representative, or to request that a BM Technologies, Inc. customer provide you with their password or other information to access their account.

Electronic Communications

To the fullest extent permitted by applicable law, this Agreement and any other agreements, notices or other communications regarding your account and/or your use of the Service (“Communications”), may be provided to you electronically and you agree to receive all Communications from BM Technologies, Inc. in electronic form. Electronic Communications may be posted on pages within the BM Technologies, Inc. website and/or delivered to your email address. You may print a copy of any Communications and retain it for your records. All Communications in either electronic or paper format will be considered to be in “writing,” and to have been received no later than five (5) business days after posting or dissemination, whether or not you have received or retrieved the Communication. BM Technologies, Inc. reserves the right but assumes no obligation to provide Communications in paper format.

Your consent to receive Communications electronically is valid until you revoke your consent by notifying BM Technologies, Inc. of your decision to do so by contacting us in writing. If you revoke your consent to receive Communications electronically, BM Technologies, Inc. may terminate your right to use the Service.

Mobile Communications

You consent to and authorize BM Technologies, Inc. to contact you at the mobile/cellular telephone number we have on file for you via autodialer to communicate servicing messages to you, including potential fraud or data breach alerts, confirmation of money transfers, and similar messages to you related to your account(s) and activities therein. You understand that such messages may incur charges and that BM Technologies, Inc. will not be liable for such charges, and that you may opt out of receiving such messages by notifying us through any reasonable means, including but not limited to replying “STOP”, calling, or writing us at the phone number or address provided herein.

Correct Information

You agree and warrant that you have access to the Internet and to a current functional email address for personal use. Although we will take reasonable steps to contact you based on information that you have provided us, BM Technologies, Inc. will not be liable for any undelivered email communications or any costs you incur for maintaining Internet access, an email account, or wireless service. You have an AFFIRMATIVE OBLIGATION to provide BM Technologies, Inc. with correct information, including an operational email address, and to notify BM Technologies, Inc. promptly as to any changes or cancellations of any information, such as email addresses you provide to BM Technologies, Inc.. Failure to provide BM Technologies, Inc. with current information, including a working and functional email address for personal use, and/or failure to update BM Technologies, Inc. about a change or cancellation of any of your information, or if BM Technologies, Inc. has reason to believe that either has occurred, may result in suspension of your access to the Service or other measures deemed appropriate by BM Technologies, Inc.. BM Technologies, Inc. reserves the right to take measures to ensure the integrity of its database, and expects that you, as a user, will cooperate and keep your contact and personal information current.

Passwords

You may not reveal your account password(s) or PIN to anyone else, nor may you use anyone else’s password. BM Technologies, Inc. is not responsible for losses incurred by users as the result of their misuse of passwords.

Hacking

If you use or attempt to use the Service for purposes other than its intended purposes, including but not limited to tampering, hacking, modifying or otherwise corrupting the security or functionality of the Service, your account will be terminated and you will be subject to damages and other penalties, including criminal prosecution where available.

Assignment

You may not transfer any rights or obligations you may have under this Agreement without the prior written consent of BM Technologies, Inc. At any time, BM Technologies, Inc. reserves the right to transfer this Agreement or any right or obligation under this Agreement without your consent.

Indemnification

You agree to indemnify and hold us, T-Mobile, and our affiliates, partners, officers, directors and employees, agents and contractors harmless from any claim, action, demand, loss, or damages (including attorneys’ fees) made or incurred by any third party arising out of or relating to your use of the Service.

Security Interest; BM Technologies, Inc.’s Right to Setoff

To secure your performance of this Agreement, you grant to BM Technologies, Inc. a lien on and security interest in any account opened or registered through the Service. In addition, you acknowledge that BM Technologies, Inc. may setoff against any accounts you own for any obligation you owe BM Technologies, Inc. at any time and for any reason allowed by law. BM Technologies, Inc. may consider this Agreement as your consent to BM Technologies, Inc. asserting its security interest or exercising its right of setoff should any law require your consent. The rights described in this section are in addition to and apart from any other rights.

Arbitration

(1) This section of this Agreement does not apply to any dispute in which the amount in controversy is within the jurisdictional limits of, and is filed in, a small claims court. We and you agree to arbitrate all other disputes and claims between you and us. This agreement to arbitrate is intended to be broadly interpreted. This arbitration agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf. You agree that, by entering into this Agreement, you and we are each waiving the right to a trial by jury or to participate in a class action. This Agreement evidences a transaction in interstate commerce, and thus the Federal Arbitration Act governs the interpretation and enforcement of this provision. This arbitration provision shall survive termination of this Agreement.

(2) A party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”). The Notice to us should be addressed to: Legal, BM Technologies, Inc.,P.O. Box 278, Maple Shade, NJ 08052 (the “Notice Address”). The Notice must (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought (the “Demand”). If we do not reach an agreement with you to resolve the claim within 30 days after the Notice is received, we or you may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by us or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or we are entitled.

You may download or copy a Notice Form and an Arbitration Initiation Form by selecting the following links:
Notice of Dispute
Arbitration Initiation Form

(3)The arbitration will be governed by the Consumer Arbitration Rules (“AAA Rules”) of the American Arbitration Association (“AAA”), as modified by this Agreement, and will be administered by the AAA. The AAA Rules are available online at www.adr.org, or by writing to the Notice Address. The AAA Rules and the fee schedule therein set forth your limited obligation to pay filing fees. However, should you be unable to afford the filing fee as determined by the AAA Rules, we will consider in good faith any bona fide request to pay or reimburse such fees. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision are for the court to decide. Unless we and you agree otherwise, any arbitration hearing that you attend will take place in the federal judicial district in which you reside. If your claim is for $10,000 or less, we agree that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds $10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based.

(4)The arbitrator may award injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITIES, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and we agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. If this specific proviso is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.

(5)Notwithstanding any provision in this Agreement to the contrary, we agree that if we make any future change to this arbitration provision (other than a change to the Notice Address), you may reject any such change by sending us written notice within 30 days of change to the Arbitration Notice Address provided above. By rejecting any future change, you are agreeing that you will arbitrate any dispute between you and us in accordance with this provision. These arbitration provisions shall survive closure of your Account or termination of all business with us.

Effects of Arbitration: If either of you or us chooses arbitration, neither you or we will have the right to litigate the dispute in court or have a jury trial. In addition, you will not have the right to participate as a representative or member of any class of claimants pertaining to any dispute subject to arbitration. Notwithstanding the foregoing, any question as to the validity and effect of this class action waiver shall be decided solely by a court of competent jurisdiction, and not by the arbitrator.

Choice of Law

This Agreement is governed by and interpreted under the laws of the State of Pennsylvania.

3. Rights, Obligations and Disclaimers of BM Technologies, Inc.:

Privacy

We take the privacy of your personal information very seriously at BM Technologies, Inc. Please review the BM Technologies, Inc. Privacy Policy and Customers Bank Privacy Notice for additional information.

Processing

BM Technologies, Inc. shall make reasonable efforts to ensure that requests for electronic debits and credits involving bank accounts, and check issuances are processed in a timely manner. However, a number of factors, several of which are outside of our control, will contribute to when the funds are received. We make no representations or warranties regarding the amount of time needed to complete processing, such as delays in the banking system or the U.S. or international mail service, nor shall we be liable for any actual or consequential damages arising from any claim of delay.

Closing and Restricting Access to the Service

BM Technologies, Inc., at its sole discretion, reserves the right to restrict or terminate access to the Service at any time for any reason, including but not limited to a violation of this Agreement or if you open an Account and violate the Account Terms and Conditions or fail to keep your Account in good standing. BM Technologies, Inc., at its sole discretion, also reserves the right to periodically retrieve and review a consumer report for any account and reserves the right to close an account based on information obtained during this review process, or inability to properly verify the identity of the account holder. BM Technologies, Inc., at its sole discretion, also reserves the right to restrict your usage of the Service if required by law or if it has reason to believe that transactions are fraudulent. If your access is restricted, you will be notified by text (SMS, or “Short Message Service”), email, mobile/ cellular telephone number and/or home telephone number and requested to provide information relevant to your access of the Service and/or account. BM Technologies, Inc. will investigate the matter promptly. If the investigation is in your favor, we will remove the access restriction to the Service. You consent to our leaving prerecorded/artificial voice messages and using an automatic telephone dialing system to call and text your mobile/cellular telephone number. Our calls and text messages to your mobile/cellular telephone numbers could result in charges to you.

Termination

BM Technologies, Inc., in its sole discretion, reserves the right to terminate this Agreement and access to the Service for any reason and at any time upon notice to you and payment to you of any unrestricted funds held in custody for you.

Limitations on External Transfers Into and Out of the Account

BM Technologies, Inc. places limits on the dollar amounts of both outgoing and incoming external transfers that you originate through the Service. While not generally the case, internal and external transfers may be limited to as little as $300 in aggregate under certain circ*mstances. Certain limits also may be imposed on the frequency of outgoing and incoming external transfers or they may be altogether prohibited. These limits may change at our discretion, may be implemented without prior notice, and are not disclosed in detail for security reasons.Limits are based on the aggregate amount of both checking and savings.

Miscellaneous Disclaimers

All information and content related to the Service is subject to change. BM Technologies, Inc. does not warranty the completeness, accuracy or timeliness of the information displayed through the Service. The Service may be unavailable from time to time, at BM Technologies, Inc.’s sole discretion.
BM Technologies, Inc. will not have any liability in connection with any unauthorized interception or use of data relating to you or the Service; any inability by you to use or access the Service for any reason; any actions or transactions by an individual that uses your user name and password with your consent or knowledge; or any cause over which BM Technologies, Inc. does not have direct control, including problems attributable to computer hardware or software (including computer viruses), telephone or other communications, or Internet service providers.
In no event shall BM Technologies, Inc. be liable (A) for damages caused other than by intentional misconduct or (B) for any indirect, special, incidental, consequential or punitive damages whatsoever (including, but not limited to, damages for lost profits, disclosure of confidential information, or loss of privacy), arising out of or in any way related to your use of or inability to use the Service, even if BM Technologies, Inc. has been advised of the possibility of such damages. In no event shall BM Technologies, Inc. be liable for any act or omission of any third party (such as, for example, any provider of telecommunications services, internet access or computer equipment or software, or any third party website linked to through the Service) or any circ*mstances beyond our control (such as, for example, a fire, flood, or other natural disaster, war, riot, strike, act of civil or military authority, equipment failure, computer virus, or failure or interruption of electrical, telecommunications or other utility services).

Limit on Liability

To the fullest extent permitted by law, we will not have any liability in connection with any unauthorized interception or use of data relating to you or the Service; any inability to use or access the Website or the App for any reason; any actions or transactions by an individual that uses your user name and password; or any cause over which we do not have direct control, including problems attributable to computer hardware or software (including computer viruses), telephone or other communications, or Internet service providers. We will not have liability for any adverse effects to your account caused by any Spam Block programs or Fire Walls that may prohibit email communications and/or account information access available through the Internet.

The Service accessible through the Website and the App is provided “as is” and with all faults, and we hereby disclaim, for ourselves and for each other entity involved in the provision of the Service, all warranties, either express or implied or statutory, including, but not limited to, any implied warranties of merchantability, of fitness for a particular purpose and of lack of viruses. In no event shall we be liable (a) for damages caused other than by our own gross negligence or intentional misconduct or (b) for indirect, special, incidental, consequential or punitive damages whatsoever (including, but not limited to, damages for lost profits, disclosure of confidential information, or loss of privacy), arising out of or in any way related to the use of or inability to use the T-Mobile MONEY website, mobile application, or any Service, even if we have been advised of the possibility of such damages. In no event shall we be liable for any act or omission of any third party (such as, for example, any provider of telecommunications services, Internet access or computer equipment or software) or any circ*mstances beyond our control (such as, for example, a fire, flood or other natural disaster, act of God, war, riot, strike, act of civil or military authority, equipment failure, computer virus, or failure or interruption of electrical, telecommunications or other utility services). Limitations on this disclaimer with respect to certain electronic funds transfers are stated in the Electronic Fund Transfers Disclosure set forth in the Account Disclosures.

Security Features

We take the security of your information very seriously. As such, we comply with all federal regulations regarding data protection and privacy to which we are subject, employ industry best practices and encourage you, as well, to take essential steps to protect your information. For additional information, please see the T-Mobile MONEY Privacy Policy.

Account Terms and Conditions and Related Disclosures

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means for you: When you open an account, we will ask you for your name, residential street address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents. If we do not receive this information from you, or if it cannot be verified within the required time period, your account may be restricted or closed.

DIGITAL ACCOUNT AND ACCOUNT LIMITATIONS

T-Mobile MONEY is a digital-only account. This means that there are no branches or physical locations in which we can service your account or accept deposits in person. In addition, we do not provide outgoing wire transfer services at this time. Also, while we provide you with 3 starter checks for the Checking account, we do not provide additional checks as part of this account. Instead, we recommend a third party check printer, Carousel Checks, if you would like to print and purchase checks because unlike other check printers their checks meet our technical specifications. Further details on these and other items may be found in the Account Terms and Conditions below.

Account Terms and Conditions

By opening the Account, you accept and agree to this Agreement and any future amendments as communicated to you by us from time to time in accordance with this Agreement. By using the Account, you agree to the terms of this Agreement and the applicable Fee Schedule that may be imposed. You grant us the right to collect the fees, as earned, directly from your Account balance. You also agree to pay additional reasonable charges we may impose for services you request which are not contemplated by this Agreement. In addition, you understand that for security purposes we may need to authenticate you and/or your computer or mobile device before you are able to use all of the functions within the Website or the App, including but not limited to mobile check deposit, bill pay, and other features. Finally, you understand and agree that the Account is for personal, family, or household use only and is not to be used for business purposes.

Privacy

You have had an opportunity to review, download or print the BM Technologies, Inc.Privacy Policy and the Customers BankPrivacy Noticerelating to the Account.

Changes to Policy Disclosure

If any policy disclosure is changed, a description of the change will be sent to you at least thirty (30) days prior to implementing the change to the extent required by law. However, if the change expedites the availability of funds or benefits you, we may provide you with notice of such change up to thirty (30) days after the change is implemented.

Business Days

A Business Day is every Monday through Friday, excluding Federal Reserve holidays. All times referenced herein are stated in Eastern Standard Time (EST).

Internet Enabled Accounts

You certify that you have access to the Internet and a current email address. You have sole responsibility for providing us with a correct and operational email address. You must promptly notify us of any change in your email or postal mailing address, or if you are unable to access your account information through the Internet. If you do not promptly notify us, we will not be held liable for any adverse effects to your Account as a result of undelivered mail or email or due to the inability to access your Account information over the Internet. We are not responsible for any costs that you incur for maintaining Internet access and an email account.

Electronic Communications

You have consented to accept this Agreement and any other agreements, notices, disclosures or other communications regarding the Account in an electronic form. Electronic communications may be posted on the pages within the Website or the App, and/or delivered to your email address. Remember to print a paper copy of any electronic communication and retain it for your records. All communications in either electronic or paper format will be considered to be “in writing,” and to have been received no later than five (5) business days after posting or dissemination, whether or not you have received or retrieved the communication. We reserve the right to provide any communication in paper format. Remember that your consent to receive communications electronically is valid until you revoke your consent by notifying us of your decision to do so. If you revoke your consent to receive communications electronically, we may terminate your Account or your right to use the Website or the App to the extent permitted by law.

Mobile Alerts Terms and Conditions

BM Technologies, Inc.’s alerting service allows you to receive messages about your Account. You may receive alerts via mobile phone subject to the terms and conditions of your mobile phone service provider. You are responsible for any fees imposed by your service provider.

Alerts will go into effect after you specify and confirm to us which alerts you wish to receive. You accept that each alert may not be encrypted and may include your name and information pertaining to your Account. You agree to delivery via mobile phone and to sharing of information with anyone who may have access to your mobile phone.

Receipt of alerts may be delayed or prevented by factor(s) affecting your mobile phone service provider, and such other relevant entities. Alerts are not a substitute for other notices we send you. You agree to continue to review all correspondence from us pertaining to your Account.

BM Technologies, Inc. does not guarantee the delivery of alerts. BM Technologies, Inc. and its partners and affiliates will not be liable for losses or damages arising from (a) a non-delivery, delayed delivery, or wrong delivery of alerts; (b) inaccurate content in an alert; (c) your use or reliance on the contents of any alert for any purchases.

BM Technologies, Inc. reserves the right to terminate alerts to you at any time. The information in any alert may be subject to certain time lags and/or delays. It is your responsibility to correctly enter and keep current the phone number and mobile phone provider as required for the alerts you have chosen to receive. The alerts may be stopped or suspended by you at any time. We reserve the right to terminate this service or begin charging a fee for the service at any time without notice, except as may be required by law.

Illegal, Fraudulent or Improper Activity

You will not use the Account for any illegal, fraudulent or improper activity. If we suspect that you may be engaging in or have engaged in a fraudulent, illegal or improper activity, including a violation of any terms and conditions relating to the Account, your access to the Account may be suspended or terminated. You understand that transactions in your Account may be suspended or terminated if an access device has been reported lost or stolen or when we reasonably believe that there is unusual activity in your Account. You will cooperate fully with us to investigate any suspected illegal, fraudulent or improper activity related to your Account.

Password Protection

You will not disclose your password to access the Website, the App, or this Account to any person. You will notify us immediately if your password is compromised or lost.

Security Features

We strongly suggest that you use a web browser with 256-bit encryption. Regardless of whether you use a web browser with security features, we are unable to ensure that the data transmitted by you to us, or from us to you, will not be intercepted by third parties. To further ensure the security of your account, we encourage you to avoid transmitting confidential information through email communications.

Amendments

We may change this Agreement at any time and, if such change will adversely affect your Account, we will give you notice before the effective date of the change as required by applicable law. We may provide this notice to you by emailing the notice to you directly or by posting the notice on the Website or the App through which you access this Account.

Consumer Information and Credit Reports

You authorize the Bank to review your financial information, including consumer reporting agency reports, before we approve your application for an Account. To the extent permitted by law, we may obtain consumer credit reports to determine whether you continue to meet the requirements for your Account, in connection with any service that you request or receive.

Co-Owner Acceptance for Shared Accounts

By Inviting a trusted person to become a shared owner on your existing account, you are authorizing a change in ownership once the trusted person accepts and is added to your account. All funds existing in the account at the time the Shared account is established and all future funds are equally owned by both of you and you become co-owners.

RIGHTS OF CO-OWNERS: Co-owners of shared accounts are joint tenants with right of survivorship. Each co-owner has equal powers with respect to the account. Either owner can transact without the other. This includes but is not limited to the ability to make payments, withdraw or transfer funds, change the email address to which statements /notices are sent, and/or close an account. We may act on instructions from a co-owner without the consent of the other co-owner. No co-owner, however, may remove the name of another. Each co-owner will function as the other co-owners’ agent when conducting business with us with respect to the account. We are not subject to and will not be bound by any agreement made between or among co-owners. Notice to one (1) co-owner at the email address in our records will be considered notice to all co-owners. Each of you guarantees that the signature of the other co-owner is genuine and agrees to provide any endorsem*nt that may be missing on a deposited item.

DEATH OF A CO-OWNER: Funds from a shared account can be paid to or on the order of either co-owner of the account, even if that co-owner is not alive at the time the payment is made. On the death of a co-owner, the funds in the account belong to the surviving co-owner. The estate of the deceased owner will have no rights to the account and the account must be closed by calling our T-Mobile MONEY Specialists at 866-686-9358 as it no longer meets the definition of a shared account. Any remaining funds can be transferred to the surviving co-owner’s Checking account. Note: We will require submission of a death certificate.

LIABILITY OF CO-OWNERS: Your liability as a co-owner of a shared account is joint and several, which means we can enforce this agreement against each co-owner. We can also seek repayment of any amounts owed to us by either co-owner without having to seek repayment from both co-owners. If one or more co-owners owe us money that is due, we can use the funds in the Shared account to pay the debt without notice to the other co-owner. Subject to applicable law, each co-owner is responsible for his or her own tax obligations. For tax reporting purposes, we will issue a 1099 only to the primary owner on the account. The primary owner is the initiator of the invitation. We will comply with attachments, liens, and/or other forms of legal process received and may hold or remit funds belonging to a co-owner from the Shared account.

Closing the Account

We may close your Account at any time for any reason and without notice to you. We will not be liable to you for dishonoring any check, credit, or other payment order presented for payment after we close your Account. We will mail you a notice that we have closed your Account and tender the Account balance, less any fees or charges, by mail.If there is a balance in your Savings account, the remaining funds will be disbursed through an automatic/immediate transfer to the open checking account prior to account closure.

You may close this Account at any time as long as you do not have a negative balance. Please note that you will be responsible for any fees, penalties or charges owed to us. To the extent your Account has 1) a negative balance, or 2) a balance of less than $50 with no activity, for a period of 180 days, your Account may be closed and a check in the amount of any remaining balance in your account will be mailed to your last known address. If your account balance was negative at the time of closing, you will continue to be responsible for paying us the amount of your negative balance and we may report this information to outside credit reporting agencies or databases.

Assignment

You may not assign or transfer any rights or obligations you may have under this Agreement, or with respect to the Account, without our prior written consent. We reserve the right to transfer at any time any right or obligation under this Agreement without your consent unless otherwise stated herein.

Deposits

Any items accepted for deposit (including items drawn “on us”) will be given credit in accordance with our Funds Availability Disclosure Policy and our Mobile Check Deposit Terms and Conditions, as applicable. We are not responsible for transactions initiated through mail or outside depository until we actually receive and record them. All transactions received after our “daily cut-off time” on a business day we are open or received on a day in which we are not open for business will be treated and recorded as if initiated on the next following business day that we are open. Daily cutoff times and business days are listed in the Funds Availability Policy Disclosure section of this document. We may refuse a deposit, limit the amount of a deposit, or return all or a portion of a deposit. Deposits are subject to verification by us.

Mastercard rePower® Deposits (Not available for Savings account)

You may use the Mastercard rePower® network to add funds to your Checking account by asking the cashier at a participating merchant to load cash directly to your T-Mobile MONEY Debit Mastercard®. There is a $20 minimum deposit to use this service. The merchant will charge a fee at the time of the transaction that must be paid in cash. In most cases, this fee will be $5.00 or less. However, the amount of this fee may vary from merchant to merchant. We do not control or receive any benefit from these fees. Limits may apply to the frequency and amount of deposits made through this channel. These limits are subject to network and merchant rules and may change from time to time.

Cash Deposits

We do not accept cash deposits through the mail. In the event that cash deposits are received, the cash will be returned to you at the address on file. We are not liable for any deposits, including cash, lost in the mail, lost in transit or not received by us.

Third Party Checks

We will not accept third party checks for deposit. In the event that we receive a third party check, we will not deposit the check into the Account. Third-party checks will be returned to the sender via U.S. mail and we will not be liable for any checks that may become lost in the mail.

Endorsem*nts

Any check or other item submitted for deposit must be endorsed exactly as it was made payable. You warrant that all endorsem*nts on items deposited to your Account are genuine. Any endorsem*nt must be placed in the 1-inch area starting at the left side on the back of an item and the remaining area on the back of the item may not contain any preprinted, stamped or handwritten information and must state either “For Remote Deposit Only” or “For Mobile Deposit Only” for mobile checks deposited. If you fail to do this, you may be required to reimburse us for losses incurred. In the absence of endorsem*nt, you authorize us to supply any missing endorsem*nts if items are made payable to you or your order and you have not endorsed them.

Deposited Items Returned

If final payment is not received on any item you deposited to your Account, or if any direct deposit, automated clearinghouse deposit or electronic fund transfer to your Account is returned to us for any reason, you agree to pay us the amount of the return. We may charge any Account of which you are an owner or re-present any item you deposit with us that is returned to us unpaid without prior notice to you. Please be advised that if your third party bank returns an Automated Clearing House(“ACH”) transaction to BM Technologies, Inc., as agent due to insufficient or unavailable funds, we will automatically re-attempt to successfully complete the transaction with your bank up to 2 additional times, as permitted by law.

You authorize us to attempt collection of previously returned items which you deposited. In our attempts to collect these items, you agree that we may allow the payor bank (the bank on which the item is drawn) to hold the item beyond its midnight deadline. If an item you deposit is returned unpaid, you waive the requirement for notice of this return. If a claim is made on any item, subsequent to final payment, on the grounds that the item was altered, bears a forged or unauthorized endorsem*nt, or was not otherwise properly payable, we may withhold credit for the item from your account until final determination of the claim. In addition, we will not be liable for a check or draft or other item that you deposit that has been forged or altered in such a way that a reasonable person could not discover the forgery or alteration.

Direct Deposits

If, in connection with a direct deposit plan, we deposit any amount in this Account which is claimed by the federal government or any state government for any reason, you authorize us to deduct the amount of liability from this Account or from any other Account you have with us, without prior notice and at any time, except as prohibited by law. We may also use any other legal remedy to recover the amount of liability.

Early Payroll Direct Deposits

Funds from payroll-related direct deposits may be made available up to two days early. Early access to payroll deposits applies to the direct deposit of funds from your employer. Employer direct deposits vary and, as a result, it is not possible to guarantee early access to your pay. Factors that will affect this include the sender’s deposit description used and the timing of their submission of deposit. In order to provide this service, we generally post such deposits on the business day we receive notice that the deposit is scheduled, which may be up to two (2) business days earlier than the payer’s scheduled payment date. In general, benefit checks (direct deposit or otherwise) from the federal or state government will not be eligible for early access based on the parameters we use. As an example, benefits that generally would not receive early access include but are not limited to unemployment, retirement, pension, civil service, railroad retirement and veteran’s payments.

Checking Account Withdrawals

You may withdraw or transfer all or any part of the Account balance at any time on forms approved by us. We may charge your Account for a check, even though payment was made before the date of the check. The fact that we may honor withdrawal requests which overdraw the finally collected Account balance does not obligate us to do so unless required by law. Withdrawals will first be made from collected funds and we may, unless prohibited by law or our written policy, refuse any withdrawal request against unavailable funds, even if our general practice is to the contrary. We reserve the right to refuse any withdrawal or transfer request which is attempted by any method not specifically permitted which is for an amount less than any minimum withdrawal requirement or which exceeds any frequency limitation. Even if we honor a nonconforming request, repeated abuse of the stated limitations (if any) may eventually force us to close this Account.

You agree to maintain sufficient available funds on deposit to cover all items presented for payment against your Account. If you do not, payment may be refused. We reserve the right, without prior notice to you, to either pay or return any item presented for payment against insufficient or unavailable funds. We are under no obligation to honor post-dated checks, with or without notice by you. Post-dated checks may be paid upon receipt from your account as any other check which is properly dated.

You agree immediately upon notice from us to deposit funds sufficient to cover any overdraft. If we choose to honor any debit item that overdraws the Account, we do so at our discretion and will not be obligated to do so thereafter. If you fail to pay an overdraft that has occurred on your Account, we may report this information to outside credit reporting agencies or databases.

We will pay checks presented for payment against your Account in the posting order, as sorted by serial number, if applicable, as described below.

We will provide you with 3 starter checks at no charge. If you would like to order checks, we recommend using Carousel Checks because unlike other check printers their checks meet our technical specifications. We do not have a direct relationship with Carousel Checks or receive any financial incentive if you choose them as your check printer. Whether you choose to order checks fromCarousel Checks or another check printer, please be aware that we are not responsible for any fees issued by the check printer or misprints of the account or routing number or other information, quality of checks, or costs that may result.

Typically, we will post credits first and will pay all other items by type in the date and time order of the transaction received unless it is a check or a converted check that contains a serial number or b) a date and time stamp is not present. Items with serial numbers will be paid in serial number order and items without date and time stamps will be paid in the order they are received. We reserve the right to change the posting order presented to your Account, for payment, at any time without notice to you.

ACH and Wire Transfers

This Agreement is subject to Article 4A of the Uniform Commercial Code in the state in which you have your Account with us. If you originate a funds transfer and you identify by name and number a beneficiary financial institution, an intermediary financial institution or a beneficiary, we and every receiving or beneficiary financial institution may rely on the identifying number to make payment.

We may rely on the number even if it identifies a financial institution, person or account other than the one named. You agree to be bound by automated clearinghouse association rules. These rules provide, among other things that payments made to you, or originated by you, are provisional, until final settlement is made through a Federal Reserve Bank or payment is otherwise made as provided in Article 4A-403(a) of the Uniform Commercial Code. If we do not receive such payment, we are entitled to a refund from you in the amount credited to your Account and the party originating such payment will not be considered to have paid the amount so credited. If we receive a credit to an Account you have with us by wire or ACH, we are not required to give you any notice of the payment order or credit. ACH processing is provided by a third party financial institution.

Ownership of Account

You are opening a single party Account and it will be owned by you individually

Stop-Payment Orders

We may accept a written or oral stop payment order from you. We may require you to complete a form authorizing the order. You must give us sufficient notice so that we have a reasonable opportunity both to verify that the item is unpaid and to act on your request. You should not expect the stop payment to be effective until you have received confirmation of such

To place a stop payment order on a check from your Checking account, we require the account number and check number. We may also require the reason for the stop payment request or other information.

A check stop payment order generally expires after 180 days. However, we may in our sole discretion, elect to honor a stop payment order for a longer period of time without notice to you. If you want the order to continue after 180 days, you must ask us to renew the order. Each renewal is treated as a new order. If you want the order to expire in less than 180 days a request to cancel a stop payment must be submitted in writing. Your request to cancel the order is not effective until we have a reasonable opportunity to act on it. You should not expect the stop payment to be canceled until you have received confirmation of such. We cancel the order automatically when the Account on which the check is drawn is closed.

If the check is presented to us for payment after the order expires, we may pay the check.

To place a stop payment on an ACH or a debit card, we require the merchant name, ACH amount or debit card amount range and reason. If you give us the wrong ACH amount, incorrect debit card amount range (even one penny off) or the wrong merchant name, we may pay the ACH or debit card transaction. We may use only a portion of the required information to identify the ACH, or debit card stop.

A debit card stop payment order expires will expire after 3 years. If you would like to cancel the order, a request to cancel a stop payment must be submitted in writing. Your request to cancel the order is not effective until we have a reasonable opportunity to act on it. You should not expect the stop payment to be canceled until you have received confirmation of such. We cancel the order automatically when the account on which the debit card is drawn is closed.

An ACH stop payment order does not expire. If you would like to cancel the order a request to cancel a stop payment must be submitted in writing. Your request to cancel the order is not effective until we have a reasonable opportunity to act on it. You should not expect the stop payment to be canceled until you have received confirmation of such. We cancel the order automatically when the Account on which the ACH is drawn is closed.

You agree to hold us harmless for said amount, and for all damages, expenses and costs incurred on account of refusing payment of said check, debit card or ACH transaction, and you further agree not to hold us liable on account of payment contrary to a stop payment order if you benefitted from such even though it may have occurred through inadvertence, oversight or accident, or if the check, debit card, or ACH transaction is not described with absolute accuracy and certainty as to all details, especially the amount of said check, debit card or ACH transaction.

Fee Schedule

Check Copy	$0.00
Check Printing*	N/A
Court Attachments/Levy	$0.00
Overdrafts/Non-Sufficient Funds/Uncollected Funds	$0.00
Personal Account Non-Sufficient Funds (NSF)	$0.00
Personal Account Uncollected Funds (UCF)	$0.00
Overdraft Transfer	$0.00
Replacement ATM/Debit Card	$0.00
Returned Check	$0.00
Statement Copy	$0.00
Stop Payment	$0.00
Telephone Transfer	$0.00
Wire Transfers
Incoming Wire Transfer	$0.00
Outgoing Wire Transfer	N/A (not currently offered)

*We will provide you with 3 starter checks at no charge for your Checking account. If you would like to order checks, we recommend using Carousel Checks because unlike other check printers their checks meet our technical specifications. We do not have a direct relationship with Carousel Checks or receive any financial incentive if you choose them as your check printer. Whether you choose to order checks from Carousel Checks or another check printer, please be aware that we are not responsible for any fees issued by the check printer or misprints of the account or routing number or other information, quality of checks, or costs that may result.

Fees incurred by other entities will be passed through to customers with a T-Mobile MONEY account without any markup by T-Mobile MONEY or BM Technologies, Inc. This includes but is not limited to ATM fees charged by any non-Allpoint Network ATM or non-Customers Bank ATM, Mastercard rePower® network fees charged by participating merchants, or foreign transaction fees charged by third parties.

Funds Availability Disclosure

We only accept items for deposit that are drawn on financial institutions located in the United States.

THE EXPEDITED FUNDS AVAILABILITY ACT AND REGULATION CC OF THE FEDERAL RESERVE BOARD REQUIRE ALL BANKS TO NOTIFY DEPOSITORS OF THEIR FUNDS AVAILABILITY POLICIES. THIS DISCLOSURE STATEMENT IS DELIVERED TO YOU IN COMPLIANCE WITH THE REGULATION CC AND PRESENTS OUR FUNDS AVAILABILITY POLICIES.

DETERMINING THE AVAILABILITY OF A DEPOSIT

Our policy is to delay the availability of funds that you deposit in your Account. During the delay, you may not withdraw the funds in cash and we will not use the funds to pay checks that you have written.

The length of the delay is counted in business days from the date of your deposit. Every day is a business day except Saturdays, Sundays, and federal holidays. If we receive your deposit prior to the applicable cutoff time on a business day, we will consider that day to be the day of the deposit. However, if you make a deposit after the cutoff time or on a day that is not a business day, we will consider that the deposit was made on the next business day we are open. The cutoff time for paper checks is 2 p.m. ET. The cutoff time for incoming wires is 6 p.m. ET. The cutoff time for mobile check capture and debit card deposit is 7 p.m. ET. The cutoff time for external transfers and bill pay is 9 p.m. ET. The cutoff time for ACH deposits, including direct deposits is 11 p.m. ET.

The length of the delay varies depending on the type of deposit and is explained below.

Same Business Day Availability

Funds from the following sources are available on the same business day we receive the deposit:

Funds from electronic direct deposits
Funds from ACH deposits
Wire transfers

Next Business Day Availability

Mailed funds from the following sources are available the next business day after the banking day on which the mailed deposit is received:

U.S. Treasury checks that are payable to you.
Checks payable through Customers Bank.
State or local government checks that are payable to you.
Cashier, certified and teller’s checks that are payable to you.
Federal Reserve Bank checks, Federal Home Loan Bank checks, and U.S. Postal Service money orders if these items are made payable to you.

Deposits made through the Mastercard rePower® network are available the next business day after the banking day on which these deposits are received. In many cases, however, cash deposits will be available sooner, including immediately after deposit. However, we may place longer holds on certain items for other reasons (see Longer Delays May Apply, below).

Other Mailed Check Deposits

Our policy is to make the funds from other checks you mail to us that are ineligible for next day availability available as follows:

The first $225 of total checks received by mail and deposited for the day will be available on the first business day after the day of deposit. The remaining funds will be available on the second business day after the day of deposit.

Mobile check deposits are subject to the “Rules for Mobile Deposit Funds Availability” provisions under the Mobile Check Deposit Terms and Conditions section below.

Money Order Guidelines

All money orders (U.S Postal service and non-postal) must be made payable to you.

Mailed deposits of U.S. Postal Service money orders are made available on the next business day after the day we receive the deposit.

Transfer Money

To transfer the money as you request, we send instructions to the third-party bank via the ACH network to charge your other bank account. Because we do not know if you have sufficient funds at the third-party bank, we do not typically provide immediate availability. Limitations on transfers are set for security reasons and are not disclosed for that reason.

Unless longer delays apply, the balance will usually be available 2-4 business days after the day on which the transfer is initiated.

LONGER DELAYS MAY APPLY

Funds you deposit by mailed check may be delayed for a longer period under the following circ*mstances:

We believe a check you deposit will not be paid.
You deposit checks totaling more than $5,525 on any one day.
A check that has been returned unpaid is redeposited.
You have overdrawn your Account repeatedly in the last six months.
There is an emergency, such as failure of computer or communication equipment.

We will notify you by email if we delay your ability to withdraw funds for any of these reasons and we will tell you when the funds will be available. They will generally be available no later than the 7th business day after the day of your deposit. You may ask us if you need to know when a particular deposit will be available for withdrawal.

Electronic Fund Transfers: Your Rights and Responsibilities

This disclosure states the additional rights and responsibilities that you may have pertaining to Electronic Fund Transfers and applies only to deposit accounts established for personal, household or family use. The term “Electronic Fund Transfer” includes, transfers of funds initiated through an electronic terminal, telephone, magnetic tape, mobile device, or computer for the purpose of ordering, instructing, or authorizing a financial institution to debit or credit a deposit account. This includes, without limitation, ATM and Point of Sale (POS) transfers, direct deposits, pre- authorized withdrawals of funds, computer initiated transactions, electronic check conversion transactions and mobile banking. Online banking and bill payment are governed by a separate services agreement that is provided to customers. This disclosure does not change or modify this Agreement and it is not a contract.

Business Days:
A Business Day is every Monday through Friday, excluding Federal Reserve holidays.

ACH, Automatic and Preauthorized Transfers

You may make arrangements for certain direct deposits (such as some payroll deposits) to be made directly into your Account. You may make arrangements to pay certain recurring bills or to pay for purchases made through the Internet or telephone from your Account. You may transfer funds between your Accounts. Limitations on external transfers are set for security reasons and are not disclosed for that reason.

BM Technologies, Inc. places limits on the dollar amounts of both outgoing and incoming external transfers that you originate through the Service. While not generally the case, internal and external transfers may be limited to as little as $300 per day in aggregate (checking and savings) under certain circ*mstances. Certain limits also may be imposed on the frequency of outgoing and incoming external transfers or they may be altogether prohibited. These limits may change at our discretion, may be implemented without prior notice, and are not disclosed in detail for security reasons.

Electronic Fund Transfers Initiated by Third Parties

You may authorize a third party to initiate electronic fund transfers between your Account and the third party’s account. These transfers to make or receive payment may be one-time occurrences or may recur as directed by you. These transfers may use the Automated Clearing House (ACH) or other payments network. Your authorization to the third party to make these transfers can occur in a number of ways. For example, your authorization to convert a check to an electronic fund transfer or to electronically pay a returned check charge can occur when a merchant provides you with notice and you go forward with the transaction (typically, at the point of purchase, a merchant will post a sign and print the notice on a receipt). In all cases, these third party transfers will require you to provide the third party with your account number and bank information. This information can be found in the Website or the App. Thus, you should only provide your bank and account information (whether over the phone, the Internet, or via some other method) to trusted third parties whom you have authorized to initiate these electronic fund transfers.

Examples of these transfers include, but are not limited to:

Preauthorized credits. You may make arrangements for certain direct deposits to be accepted into your Account(s).
Preauthorized payments. You may make arrangements to pay certain recurring bills from your Account(s).
Electronic check conversion (not available for Savings account). You may authorize a merchant or other payee to make a one-time electronic payment from your Account using information from your check to pay for purchases or pay bills.
Electronic returned check charge (not available for Savings account). You may authorize a merchant or other payee to initiate an electronic funds transfer to collect a charge in the event a check is returned for insufficient funds.

T-Mobile MONEY™ Debit Mastercard® Card Transactions

You may access your Account by Automated Teller Machine ("ATM") using yourT-Mobile MONEY™ Debit Mastercard® and your PIN (personal identification number) to:

Get cash withdrawals from your Accounts (you may withdraw no more than $500.00 per day in aggregate (checking and savings)). Certain limits may be imposed on the number of ATM withdrawals you may make per day. These limitations are not revealed for security reasons.
Get the Account balance of your Account(s) (some of these services may not be available at all terminals).

Note:Allpoint® ATMs vary by location, availability, and hours of operation and are subject to change. Find an Allpoint® Ne twork ATM or Customers Bank ATM. If you use a non-Customers Bank ATM or non-Allpoint® Network ATM for a withdrawal, we will not charge you a fee but you may be charged a fee by the ATM operator even if you do not complete a withdrawal. If you obtain cash from a bank teller, the bank may charge a fee. This ATM fee or bank fee is a third party fee amount assessed by the individual ATM operator or bank only and is not assessed by us. This ATM fee or bank fee amount will be charged to your Account. ATMs may be added to or removed from the Allpoint® Network any time. Allpoint® ATMs may not be available 24 hours a day, 7 days a week. The location, availability, and hours of operation may vary by merchant and is subject to change. The Allpoint® Network is generally updated on a weekly basis and it may take up to one additional week for the Allpoint® lo cator to reflect recently added or removed ATMs. As a result, we encourage you to check the Allpoint® lo cator frequently and before visiting an ATM to determine the closest in-network ATM. We also encourage you to check the ATM itself for any disclosed fees before withdrawing money. If you use a non-Allpoint® Network ATM for a withdrawal, you may also be charged a fee by the ATM owner/operator, even if you do not complete a withdrawal. You may also be charged a fee for a balance inquiry even if you do not complete a fund transfer. This ATM fee is a third-party fee amount assessed by the individual ATM operator and is not assessed by us.

T-Mobile MONEY™ Debit Mastercard® Card Point-of-Sale (‘POS’) Transactions

You may access your Checking account to purchase goods (in person, online or by phone), or to pay for services (in person, online or by phone) at any location that acceptsT-Mobile MONEY™ Debit Mastercard®.

You may not exceed $2,500.00 in POS Transactions per day with theT-Mobile MONEY™ Debit Mastercard® (PIN-based transactions may not exceed $2,500.00 and is a combined limit with POS transactions). Certain limits may be imposed on the number of POS transactions you may make per day. These limitations are not revealed for security reasons.

A hold may be placed on the funds available in your Account to cover the transaction. Held funds will not be available for withdrawal or check writing purposes during the hold period.

PIN-based transactions

The following transactions will require you to use your 4-digit PIN and must be made in person:

Cash withdrawals at an ATM (daily limit of $500)
Rental Vehicle transactions (Effective 10/01/2023)

Rental vehicle transactions require you to select "debit" to ensure you are authorizing the full amount that will be charged to your card. If you select "credit" or if a merchant's system defaults to a credit transaction, or if you are using a mobile wallet as your payment method, the transaction will be declined.

Some merchants may choose not to accept PIN-based transactions, in which case you may be unable to use your MONEY debit card to reserve or pay for a rental car reservation with those companies. Online/e-commerce transactions do not support entering your PIN. Be sure to read the rental car company's payment card policy for specifics about your rental.

Transactions through T-Mobile TRAVEL will continue to be accepted and will not require you to use your PIN.

Holds at Automatic Fuel Dispensers (AFD) - Effective 04/05/2023

Automated fuel dispenser (pay-at-the-pump) transactions at gas station merchants may result in temporary authorizations for amounts greater than the actual purchase amount. This difference in authorization hold is due to the actual amount being unknown when the request is submitted. Consistent with Mastercard® guidelines, the amount we may temporarily hold when you use your T-Mobile MONEY™ Debit Mastercard® at the pump will be $50.00 (even if your purchase is less than $50.00). This may decrease your available balance for a brief amount of time – typically one hour. Note: These holds apply to pay-at-the-pump (self-service) transactions. Holds will not apply to payments made via cashier in-store. To avoid a temporary hold, we recommend pre-paying inside.

Internet Banking

You may access your Account by computer with your user ID and Password and internet access to w ww.t-mobilemoney.com

Get the account balance of your Account.
Get the account history for the last 2 months.
Make payments from your Account to third parties (preauthorized withdrawals are not available for Savings account).
Order official checks (not available for the Savings account).
Place a stop payment order.
Initiate an external transfer from an account you own at another Financial Institution
Request copies of statements, checks and deposited items (as applicable).
Transfer funds between your T-Mobile MONEY Checking account and Savings account.

Your username and password act as your signature to authorize any requested transactions through the online banking service. For transfer transactions, your request will only be completed if you have sufficient funds in the Account from which you wish to transfer funds and DUAL AUTHENTICATION. Limitations are set for security reasons and are not disclosed for that reason. Transfers may be delayed based on the time of transaction and the type of transfer service you are utilizing to process the transfer.

Fees

Please refer to the Fee Schedule for additional information about fees.

ATM Operator/Network Fees

When you use a non-Customers Bank ATM or non-Allpoint Network ATM for a withdrawal, we will not charge you a fee but you may be charged a fee by the ATM operator or any network used (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer).

ATMs may be added to or removed from the Allpoint® network any time. Allpoint® ATMs may not be available 24 hours a day, 7 days a week. The location, availability, and hours of operation may vary by merchant and is subject to change. The Allpoint® Network is generally updated on a weekly basis and it may take up to one additional week for the Allpoint® lo cator to reflect recently added or removed ATMs. As a result, we encourage you to check the Allpoint® lo cator frequently and before visiting an ATM to determine the closest in-network ATM.

We also encourage you to check the ATM itself for any disclosed fees before withdrawing money. If you use a non-Allpoint® Network ATM for a withdrawal, you may also be charged a fee by the ATM owner/operator, even if you do not complete a withdrawal. You may also be charged a fee for a balance inquiry even if you do not complete a fund transfer. This ATM fee is a third-party fee amount assessed by the individual ATM operator and is not assessed by us.

Charges Made in Foreign Currencies

If you obtain your funds or make a purchase in a currency other than the currency in which your Account was issued, the amount deducted from your funds will be converted by Mastercard International Incorporated into an amount in the currency of your Account. The exchange rate between the transaction currency and the billing currency used for processing international transactions is a rate selected by Mastercard International Incorporated from the range of rates available in wholesale currency markets for the applicable central processing date, which may vary from the rate Mastercard International Incorporated itself receives, or the government-mandated rate in effect for the applicable central processing date. While we do not charge a fee for foreign transactions, it is possible that such fees may be charged by third parties, in which case the charges will be deducted from your Account.

Personal Identification Number (PIN) and Passwords

Your PIN and password are identification methods that are both personal and confidential. You are required to use your PIN with your Debit Mastercard® at an ATM or ATM Merchant terminal. It is a security method by which we help you maintain the security of your Account. Your password is another security method that maintains the security of your Account and the transactions you process online. Therefore, you agree to take all reasonable precautions that no one else learns your PIN or password. As such, you agree that you will not reveal your password, PIN, or any other access device to any person nor write your PIN or password on your card or on any item kept with your access devices; and not leave a computer terminal or mobile device unattended after you have logged on using your password or other access device.

Preauthorized Payments (not available for Savings account)

If you have told us in advance to make regular payments out of your Account, you can stop any of these payments with timely notice to us. Contact us by calling (866)-686-9358 (inside the US) or (414)-751-6700 (outside the US) or by dialing **MONEY from your T-Mobile wireless device.at least three business days before the payment is scheduled to be made.

Notice of varying amounts

If these regular preauthorized payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made, and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits you set.)

Liability for failure to stop payment of preauthorized transfer

If you order us to stop one of these payments 3 business days or more before the transfer is scheduled and we do not do so, we will be liable for your losses or damages.

Documentation Terminal transfer

You can get a receipt at the time you make any transfer to or from your Account using most automated teller machines or point-of-sale terminals.

Statement

Our statement cycle coincides with each calendar month. Your monthly statement may be viewed in the “Statements and documents” area of your T-Mobile MONEY app on the first calendar day of the following month.
Your statement will be available to you through the T-Mobile MONEY website and mobile application. If you request, you may also receive a downloadable history of your Account by calling (866)-686-9358 (inside the US) or (414)-751-6700 (outside the US) or by dialing **MONEY from your T-Mobile wireless device.

Preauthorized credits

If you have arranged to have direct deposits made to your Account at least once every 60 days from the same person or company, you can call a T-Mobile MONEY Specialist at (866)-686-9358 (inside the US) or (414)-751-6700 (outside the US) or dial **MONEY from your T-Mobile wireless devicefor bilingual support 8AM-12AM ET, 365 days a year to find out whether or not the deposit has been made.

Financial Institution’s Liability

Liability for failure to make transfers:

If we do not properly complete a transaction from your Account on time or in the correct amount according to our Agreement with you, we may be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:

If through no fault of ours, you do not have enough funds available in your Account to complete the transaction;
If a merchant refuses to accept your card;
If the ATM where you were making a cash withdrawal does not have enough cash;
If an electronic terminal where you are making a transaction does not operate properly, and you knew about the problem when you initiated the transaction;
If access to your Account has been blocked after you reported your card lost or stolen;
If there is a hold or your funds are subject to legal process or other encumbrance restricting their use;
If we have reason to believe the requested transaction is unauthorized;
If circ*mstances beyond our control (such as fire, flood, or computer or communication failure) prevent the completion of the transaction, despite reasonable precautions that we have taken; or
Any other exceptions stated in our Agreement with you.

Customer liability

Tell us AT ONCE if you believe your card/code has been lost or stolen, or if you believe that an Electronic Fund Transfer has been made without your permission. Contacting us via telephone is the best way of keeping your possible losses down. If you believe your card and/or PIN has been lost or stolen or that someone has transferred or may transfer money from your Account without your permission, contact us by calling a T-Mobile MONEY Specialist at (866)-686-9358 (inside the US) or (414)-751-6700 (outside the US) or dial **MONEY from your T-Mobile wireless devicefor bilingual support 8AM-12AM ET, 365 days a year or mail us at address listed for disputes below. If you tell us within two (2) business days after you learn of the loss or theft of your card/code, you can lose no more than fifty dollars ($50.00) if someone used your card/code without your permission.

If you do NOT tell us within two (2) business days after you learn of the loss or theft of your card/PIN and we can prove we could have stopped someone from using your card/PIN without your permission if you had told us, you could lose as much as five hundred dollars ($500.00).

Also, if your statement shows transfers that you did not make, including those made by card/PIN or other means, tell us at once. We must hear from you the latter of; sixty (60) calendar days after we sent the FIRST statement on which the problem or error appeared or 60 days from when your account history was first made available to you through the website, or you may not get back any money you lost after the sixty (60) calendar days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.

Error Resolution Notice

In case of Errors or Questions about your Electronic Transfers and Statements:

If you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt, contact us via telephone at (866)-686-9358 (inside the US) or (414)-751-6700 (outside the US) or by dialing **MONEY from your T-Mobile wireless device, or write us at BM Technologies, Inc., Error Resolution,P.O. Box 278, Maple Shade, NJ 08052.We must hear from you the latter of 60 days after we sent the FIRST statement on which the problem or error appeared or 60 days from when your account history was first made available to you through the website. 1) Tell us your name, card number, and account number (if any). 2) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. 3) Tell us the dollar amount of the suspected error.

If you tell us orally, we will require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. If we have provisionally credited your account during the investigation and determine that there was no error, you will be required to return any credit of funds you have received from us.

If we have provisionally credited your account during the investigation and determine that there was no error, you will be required to return any credit of funds you have received from us.

Confidentiality

We may disclose information to third parties about your Account or the transfers you make:

i. Where it is necessary for completing transfers, or ii. In order to verify the existence and condition of your Account for a third party, such as a credit bureau or merchant, or iii. In order to comply with government agency or court orders such as any subpoena, summons, court or administrative order, or other legal process which we believe requires our compliance, or iv. As otherwise described in our Privacy Policies, or v. If you give us your written permission. vi. If not otherwise prohibited by law.

Contacting Us